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Privacy Policy

OneMarket Platform

Last Updated: May 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use OneMarket's services. By using our platform, you acknowledge that you have read and understood this privacy policy.

1 Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information

  • Account Information: Name, email address, phone number, and password when you create an account
  • Profile Information: Profile picture, bio, skills, and preferences
  • Payment Information: Payment method details and billing information
  • Communication: Messages, feedback, and support requests

Automatically Collected Information

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, time spent, and interactions with our platform
  • Cookies: Small data files stored on your device to improve your experience
Note

We only collect information necessary to provide our services and improve your experience. You can control what information you share through your account settings.

2 How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Service Delivery: Process transactions, provide customer support, and deliver requested services
  • Account Management: Create and manage your account, verify your identity, and maintain your profile
  • Communication: Send important updates, respond to inquiries, and provide customer service
  • Security: Protect against fraud, abuse, and unauthorized access
  • Improvement: Analyze usage patterns to enhance our platform and services
  • Legal Compliance: Comply with applicable laws and regulations
3 Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, processing payments, and providing customer support. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4 Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption: All data is encrypted in transit and at rest using industry-standard protocols
  • Access Controls: Strict access controls limit who can access your personal information
  • Regular Audits: We conduct regular security assessments and updates
  • Employee Training: Our team receives regular training on data protection and privacy
Security Tip

Always use strong, unique passwords for your accounts and enable two-factor authentication when available.

5 Your Rights and Choices

You have certain rights regarding your personal information:

Access and Update

You can access and update your account information through your profile settings or by contacting us.

Data Portability

You can request a copy of your personal information in a structured, machine-readable format.

Deletion

You can request deletion of your account and associated personal information, subject to legal and contractual obligations.

Marketing Communications

You can opt out of marketing communications by updating your preferences or clicking the unsubscribe link in our emails.

6 Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Address
OneMarket Privacy Team

We will respond to your inquiry within 30 days.